Desktop Motor Assessor

You’ll love this role if you’re ready for more predictability but don’t want to leave the motor industry behind.

As a Desktop Motor Assessor, you’ll review repair quotes, assess vehicle damage and determine repair or total loss outcomes. You’ll work closely with our repairer network, record decisions clearly and make sure everything stacks up, safety, compliance and cost.

It’s structured, full-time and based in the office at Chermside. You still use your trade knowledge every day, just without the noise, heat and weekend overtime.

What you’ll do 

• A full-time, in-office role performed at our Chermside office, Monday to Friday
• Complete detailed desktop assessments of vehicle damage across various states
• Conduct potential total loss market valuations
• Review repair quality, compliance, and cost accuracy
• Detect and reduce potential fraud
• Build trusted relationships with our repairer network
• Deliver great service to customers and colleagues alike

What you bring

• Trade qualified in Panel Beating, Spray Painting or Mechanics (essential), or
• Hold a Cert IV or Diploma in Loss Adjusting or Assessing
• Experience in estimating or assessing is highly regarded
• Comfortable using new systems and technology
• Clear communicator and team player

What you’ll get

• Clear pay and pathways - Regular salary reviews and career progression opportunities
• Time off you can plan around - 22 days annual leave, plus volunteer leave
• A workplace you can feel - Food trucks, themed days and team celebrations that bring real energy to the day
• Leaders who back your growth - Clear direction, regular coaching and real opportunities to step into new roles
• Practical benefits that support you day to day - Free skin checks, flu jabs, wellbeing sessions, discounted gym access and discounted Youi insurance
• Work that has real purpose - Helping customers get back on track when life doesn’t go to plan
• Parking options available

Ready?

Hit Apply and we'll circle back.

Why Youi

We’re here to make insurance better by being more human. You’re not just doing your job, you’re making sure real people get looked after, especially when life doesn’t go to plan. Every conversation, every decision, every day you’re part of raising the bar for want awesome service really means.

We set high standards and recognise people who deliver. Results are rewarded through incentives, everyday shout-outs and programs like Youi Stars, so the impact you make never goes unnoticed. You’ll know what’s expected of you, where we’re heading and how your work contributes. We grow our own people here, with clear pathways, structured development and hands-on coaching, helping many team members step into leadership and specialist roles across the business.

And as more customers choose Youi, we keep growing, creating new roles and opportunities to build your career over time. We don’t just want insurance to be different; we’re actively making it better. And we’re doing it together.

Work that’s a bit more you-shaped.

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