Customer Service & Call Centre jobs in Melbourne VIC
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Posted 2d ago
In Store Team Member - BAYSWATER NORTH
Domino's
Bayswater North VIC 3153•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to enhance the customer experience.
- Prepare products with a focus on quality and speed.
- Maintain store cleanliness and assist with payment processing.
Posted 2d ago
Customer Service Team Member
The Good Guys
Moorabbin Airport VIC 3194•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver effective store administration and cash handling transactions.
- Manage customer enquiries and contribute to a positive store experience.
- Collaborate with the team to improve sales skills and product knowledge.
Posted 2d ago
Guest Experience Officer
Belgravia Activities
Hoppers Crossing VIC 3029•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service to all customers in person and over the telephone.
- Handle cash and use Point of Sale (POS) systems effectively.
- Promote centre services and manage customer bookings and enrolments.
Posted 3d ago
Guest Service Agent Front Office
Oaks R Suites - Geelong
Geelong VIC 3220•Casual/Holiday
~$69k - $97k(Estimated)
KEY POINTS WE FOUND
- Provide a warm and friendly reception to guests upon arrival.
- Oversee the accurate processing of guest reservations and special requests.
- Act as a primary point of contact for guests throughout their stay.
Posted 3d ago
G2U Operations Lead
Officeworks
Chadstone VIC 3148•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the operational performance of the Geeks2U technology support network.
- Manage contractor lifecycle and customer account administration.
- Drive continuous improvement initiatives across systems and processes.
Posted 3d ago
Customer Assistant - Dan Murphy's Ocean Grove
Dan Murphy's
Ocean Grove VIC 3226•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences centered around product discovery.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a welcoming environment and promote diversity within the team.
Posted 3d ago
Customer Service Manager Collingwood, Victoria, Australia
Bellroy
Collingwood VIC 3066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and manage the customer service team to ensure high-quality support across all channels.
- Design and implement quality assurance frameworks focusing on decision-making and customer outcomes.
- Provide coaching and training to enhance team performance and customer interactions.
Posted 3d ago
Concierge
Uniting AgeWell
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional service and support to residents and visitors.
- Act as the first point of contact for residents, staff, and visitors.
- Maintain the welfare, privacy, and independence of residents.
Posted 3d ago
Helpdesk Operator (All shifts)
Compass Group
Footscray VIC 3011•Full time
~$58k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for staff requiring assistance with hospital services.
- Log and prioritise service requests, ensuring timely resolution and updates.
- Maintain compliance with hospital policies and support continuous improvement.
Posted 3d ago
Membership Sales Consultant
Australian Unity
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Process health insurance applications and membership changes
- Manage a high volume of membership requests
- Provide accurate information and support to internal teams and members
Posted 3d ago
Counter Sales - Moorabbin - VIC
Middy's
Moorabbin VIC 3189•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service and assist customers with product enquiries.
- Process cash and credit sales accurately and efficiently.
- Achieve personal sales goals and contribute to branch sales targets.
Posted 3d ago
Customer Support - Aged Care
Australian Unity
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers in aged care.
- Manage high volume inbound enquiries and resolve issues efficiently.
- Build strong relationships to support positive customer outcomes.
Posted 3d ago
Realtime Analyst
Australian Unity
Melbourne VIC 3000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Monitor real-time performance across customer queues and channels.
- Identify and respond to call volume spikes and service level risks.
- Provide real-time updates and recommendations to operational leaders.
Posted 3d ago
Retail Pharmacy Assistant - Chemist Warehouse Spotswood VIC
Chemist Warehouse
Spotswood VIC 3015•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a fast-paced, growing business as a Retail Pharmacy Assistant.
- Provide excellent customer service and maintain inventory levels.
- Enjoy flexible working hours and a positive team culture.
Posted 3d ago
Technical Support Representative, In-Store
DoorDash Technologies Australia Pty Ltd
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support customers via email, phone, and chat to resolve issues efficiently.
- Provide strategic solutions tailored to customer goals and maximize ROI.
- Master the SevenRooms platform and document resolutions for client interactions.
Posted 3d ago
Implementation Partner, In-Store
DoorDash Technologies Australia Pty Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead client onboarding activities including training and configuration.
- Manage multiple implementation projects to ensure client satisfaction.
- Collaborate with sales and customer success teams for smooth transitions.
+60d ago
National Operations Centre Operator - Security
Wilson Security
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and dispatch mobile patrol services across Australia.
- Monitor field officer welfare and manage escalated incidents.
- Communicate professionally with clients and maintain service delivery standards.
+60d ago
Control Room Operator | Hawthorn
SECUREcorp
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional security and customer service
- Monitor CCTV and manage access control
- Respond to emergencies and write incident reports
+60d ago
Senior Customer Success Manager
REA Group
Richmond VIC 3121•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes
- Build trusted relationships with executive stakeholders
- Drive adoption, retention, and commercial growth for Realtair''s platform
Posted 25d ago
Customer Care Consultant - Scoresby, VIC
Blackwoods
Scoresby VIC 3179•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service via phone and email.
- Manage customer enquiries and resolve issues quickly and effectively.
- Build strong relationships with customers and internal stakeholders.