Customer Service & Call Centre jobs in Melbourne VIC
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Posted 24d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 20d ago
Retail Consultant, Melton West
Optus
Melton West VIC 3337•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge to customers.
- Build strong connections with teammates and create a customer-first environment.
Posted 20d ago
Retail Consultant, Knox
Optus
Knoxfield VIC 3180•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing accessible knowledge to customers.
- Build strong connections with teammates to create a customer-first environment.
Posted 4d ago
Seasonal Casual - Eastland
T2 Tea
Ringwood VIC 3134•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide world-class customer service experience to every customer.
- Manage high volumes of stock and undertake visual merchandising to provided standards.
- Continually expand your knowledge of products and become a tea and brewing expert.
Posted 5d ago
Casual Sales Assistant - Petbarn Ferntree Gully
Petbarn
Ferntree Gully VIC 3156•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable, caring advice on pet wellness products
- Build relationships with customers, offering warm, genuine service
- Keep the store organised and shelves well-stocked, assisting with sales and returns
Posted 5d ago
Bank Teller | Customer Service Officer - Part Time
Kennedy Reid
Melbourne VIC•Part time
~$71k - $73k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and professional customer service as a Bank Teller.
- Assist customers with banking transactions and enquiries.
- Build positive relationships with customers and colleagues.
Posted 5d ago
Customer Service Consultant | Clayton
Bupa
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Guide residents and families through the full enquiries to arrivals journey.
- Support essential operational functions including compliance and payroll processes.
- Deliver exceptional customer service and maintain a welcoming environment.
Posted 5d ago
Service Connect Advisor
RMIT University
Melbourne VIC 3004•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide frontline customer service and support for routine enquiries.
- Resolve enquiries at the first point of contact where possible.
- Identify and report knowledge gaps and unclear procedures.
Posted 4d ago
Customer Relationship Officer | Rye Community Bank (VIC)
Bendigo and Adelaide Bank
Rye VIC 3941•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service by meeting end-to-end banking needs.
- Educate customers on digital literacy and online banking solutions.
- Develop tailored lending solutions to help customers achieve their financial goals.
Posted 5d ago
Customer Service Team Member - Seasonal Casual
Bunnings Warehouse
Chadstone VIC 3148•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and helpful service to customers
- Manage stock efficiently and maintain a clean workspace
- Work flexible hours during the busy seasonal period
Posted 5d ago
Customer Service Team Member - Forklift Operator
Bunnings Warehouse
Moorabbin VIC 3189•Full time
~$60k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and helpful customer service at Bunnings.
- Operate a forklift for stock management and product movement.
- Work in a supportive team environment with opportunities for growth.
Posted 5d ago
Security Officer | EOI
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Seeking expressions of interest for Security Officers in various roles.
- Opportunities available in Retail Security, Corporate Security, and other operations.
- Full-time, part-time, and casual employment options offered.
Posted 5d ago
Senior Customer Advocacy Specialist
Jetstar Airways Pty Ltd
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage complex customer disputes involving tribunals and regulators.
- Lead investigations and deliver fair outcomes in sensitive customer matters.
- Communicate outcomes clearly and empathetically to customers and stakeholders.
Posted 5d ago
Parts Interpreter
Velocity Truck Centres
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Full-time Parts Interpreter role supporting light and heavy commercial vehicles.
- Provide expert parts advice and manage orders and transactions.
- Collaborate with a team to ensure smooth operations and customer satisfaction.
Posted 5d ago
Franchise Support Officer
Pace Appointments
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide support to franchisees across various operational matters.
- Manage inbound calls and support tickets in a busy environment.
- Investigate issues and liaise with internal teams and carriers.
Posted 5d ago
CUSTOMER SERVICE SPECIALIST
ADAS Solutions
Keysborough VIC 3173•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as a central link between customers, technicians, and workshop team.
- Manage customer enquiries, bookings, and quotes.
- Provide clear and timely job updates and support workflow planning.
Posted 5d ago
CUSTOMER SALES & SERVICE - REPCO MORNINGTON - CASUAL
Repco
Mornington VIC 3931•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Customer service role focused on creating positive experiences for customers.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to contribute to a positive team culture.
Posted 6d ago
Trade Specialist
Bunnings Warehouse
Sunshine VIC 3020•Full time
~$61k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to trade customers
- Manage customer relationships and generate sales leads
- Work collaboratively within a supportive team environment
Posted 6d ago
Timber Yard Customer Service Team Member - Forklift Operator Preferred
Bunnings Warehouse
Port Melbourne VIC 3207•Full time
~$60k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and helpful customer service at Bunnings.
- Operate a forklift for stock management and product movement.
- Work flexible hours across weekdays and weekends.
Posted 5d ago
Customer Service Officer
Cabrini Health Limited
Malvern VIC 3144•Part time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to staff, patients, and visitors.
- Manage switchboard operations and concierge duties.
- Assist with general enquiries and patient transport bookings.