Customer Service & Call Centre jobs in Melbourne VIC
612 jobs
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Posted 7d ago
Senior Manager - Customer Segmentation and Experience
ANZ
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead customer segmentation and strategy for Business & Private Bank.
- Champion a customer-first culture and improve customer experience outcomes.
- Develop high-performing teams and provide strategic advice to senior stakeholders.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Tyabb VIC 3913•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Posted 9d ago
Customer Contact Officer
AIAPL Acquire Intelligence Australia Pty. Ltd.
South Yarra VIC 3141•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Take inbound calls and turn customer enquiries into sales.
- Explain pricing, plans and conditions clearly and accurately.
- Meet and exceed your targets without cutting corners.
Posted 16d ago
Customer Relations Consultant - IDR
BOQ Group
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Create great customer experiences in a banking environment.
- Manage complaints and provide insights for continuous improvement.
- Work collaboratively with teams to enhance customer advocacy.
Posted 39d ago
Retail Consultant, Rosebud
Optus
Rosebud VIC 3939•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 57d ago
Community Manager - Sunbury VIC Over 50's Community
Ingenia Communities
Sunbury VIC 3429•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day community operations and enhance resident engagement.
- Deliver exceptional customer-focused service and operational excellence.
- Foster a strong sense of community through lifestyle and wellbeing programs.
Posted today
Select Item 1 Customer Service Officer - Claims Consultant
DFP Recruitment Services
Southbank VIC 3006•Full time
~$67k(Estimated)
KEY POINTS WE FOUND
- Manage warranty claims from lodgement to completion
- Provide exceptional service to customers and partners
- Handle inbound and outbound customer calls
Posted today
Team Lead, Customer Support, In-Store
DoorDash Technologies Australia Pty Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the APAC customer support team to ensure effective assistance for hospitality operators.
- Coach and develop customer support representatives to enhance team performance.
- Collaborate with other teams to improve the overall customer experience.
Posted today
Hygiene Services Technician - Colac Area
IKON Services Australia
Ravenhall VIC 3023•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide servicing of washroom hygiene services and products.
- Conduct installation and servicing of hygiene equipment.
- Ensure compliance with OHSE policies and procedures.
Posted 15d ago
Member Service Advisor
Sustain Recruit
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a well-established Industry Superannuation Fund
- Assist members with enquiries and provide outstanding service
- Work in a supportive, high-performing team environment
Posted 8d ago
Control Room Operator
Cleanaway
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support fleet safety and driver welfare through real-time monitoring.
- Communicate with drivers and operational teams to manage incidents.
- Maintain accurate records and support compliance standards.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
South Morang VIC 3752•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Box Hill South VIC 3128•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Posted today
GRG - International Coordinator
Grace Worldwide
Hallam VIC 3803•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Liaise with customers, overseas agents, and service providers to ensure compliance with shipping contracts.
- Manage shipping schedules and document compliance to meet customer expectations.
- Provide strong customer service and support to the operations team.
Posted 30d ago
Customer Experience Manager - Dan Murphy's Epping
Dan Murphy's
Epping VIC 3076•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Provide coaching and mentoring to enhance team performance.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Pakenham VIC 3810•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Expiring today
#Store Manager $38+PH
Domino's
Plumpton VIC 3335•Full time
~$75k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage rostering and financial operations for the store.
- Provide training and development to team members.
Posted 7d ago
Front Desk Agent - Part Time
Marriott
Melbourne VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist guests with check-in and departure processes
- Handle general enquiries and build relationships with guests
- Support front office operations and manage reservations
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Toorak VIC 3142•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Posted 9d ago
Team Leader
AIAPL Acquire Intelligence Australia Pty. Ltd.
South Yarra VIC 3141•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead a small team focused on luxury member retention.
- Provide high-quality service to top-tier members of a wellness club.
- Collaborate directly with the client's Head of Retention.