Auto & General jobs
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Posted 32d ago
General Manager Product Delivery
Auto & General
Toowong QLD 4066•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead and drive the strategic planning and execution of technology-enabled products.
- Establish robust prioritisation processes and governance frameworks for product change initiatives.
- Drive a culture of continuous improvement and manage a portfolio of AI and digitisation initiatives.
Posted 18d ago
Senior Forecasting Lead
Auto & General
North Lakes QLD 4509•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the forecasting function for the division, delivering accurate customer demand and supply forecasts.
- Manage and develop a team of Forecasters, fostering a culture of accuracy and continuous improvement.
- Act as a trusted advisor, providing data-driven insights to influence operational strategy.
Posted 18d ago
Team Leader Fraud
Auto & General
North Lakes QLD 4509•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a team of Fraud Investigators.
- Manage investigations and ensure compliance with operational frameworks.
- Drive performance improvement and maintain high customer service standards.
Posted 18d ago
Front End Developer
Auto & General
Toowong QLD 4066•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join a high-performing Agile team as a Front End Developer.
- Work with modern technologies like Angular 2+ and TypeScript.
- Contribute to building secure and reliable online platforms for insurance management.
Posted 18d ago
Senior Pricing Analyst
Auto & General
Toowong QLD 4066•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Support end-to-end pricing of insurance products through data analytics and modelling.
- Implement complex rating changes and quantify their impact on the portfolio.
- Prepare and present complex papers to senior management.
Posted 2d ago
Desktop Home Assessor
Auto & General
Kawana QLD 4701•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage end-to-end claims for insured property damage
- Assess damage and negotiate repair costs with suppliers
- Conduct audits and ensure compliance with company guidelines
Posted 2d ago
People Advisor ER
Auto & General
North Lakes QLD 4509•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- End-to-end employee relations case management.
- Support leaders and employees with P&C operating service level.
- Collaborate with business leaders to provide practical People solutions.
Posted 2d ago
Motor Assessor
Auto & General
Pinkenba QLD 4008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess motor vehicle damage and prepare reports
- Provide expert advice on repair costs and processes
- Collaborate with insurance teams to ensure accurate assessments
Posted 2d ago
Technical Trainer
Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver coaching and technical knowledge training to Motor Claims consultants and leaders.
- Design and implement a technical training model that boosts capability and productivity.
- Support the onboarding of new team members and help them transition confidently into their roles.
Posted 2d ago
Claims Quality Assurance Consultant
Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Drive excellence across Motor Claims operation as a Technical Assurance Consultant.
- Lead the evolution of the Quality Assurance Program, conducting independent reviews across various claims processes.
- Identify technical capability gaps and communicate opportunities for process improvements.
Posted 2d ago
Case Manager
Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage customer disputes escalated to AFCA.
- Negotiate outcomes that balance customer needs with business considerations.
- Prepare detailed written submissions to AFCA when disputes need formal resolution.
Posted 2d ago
Motor Assessor
Auto & General
Underwood TAS 7268•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Industry trade qualified
- Experience in motor body repair
- Passionate about customer service
+60d ago
Performance Relationship Manager
Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Build and maintain strong relationships with key suppliers.
- Conduct regular performance reviews and hold suppliers accountable for SLAs.
- Develop strategies to enhance supplier performance and mitigate risks.
Posted 11d ago
Home Assessor
Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess and report on damages to domestic insured properties.
- Provide accurate scopes of works for rectification works.
- Ensure high customer service levels and manage client relationships.
Posted 34d ago
Conversational AI Technical Specialist
Auto & General
Birtinya QLD 4575•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Design, develop, and implement Conversational AI models.
- Integrate solutions with Genesys Cloud and other internal systems.
- Monitor model performance and implement optimisation strategies.
Posted 11d ago
Home Assessor
Auto & General
Toowong QLD 4066•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess and report on damages to domestic insured properties.
- Provide accurate scopes of works for rectification works.
- Ensure high customer service levels and manage client relationships.
Posted 11d ago
WFP Platform Specialist
Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Administer and maintain Genesys WFP and Intradiem platforms.
- Facilitate accurate payroll processing for frontline employees.
- Provide technical support and troubleshoot WFP technology issues.
Posted 11d ago
Financial Planning & Analysis Analyst
Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide financial planning and analysis support to the Manager of FP&A.
- Analyse financial data and prepare reports for senior management.
- Collaborate with various teams to develop financial strategies and improve processes.
+60d ago
Assessing Auditor
Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Perform quality and independent audits on the Home Assessing workforce.
- Ensure adherence to quality standards and compliance obligations within Home Claims & Assessing.
- Provide coaching and technical knowledge support to Home Claims Assessors and stakeholders.
Posted 11d ago
Team Leader Home Assessing
Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire a high-performance team in home assessing.
- Drive continuous improvement and operational effectiveness in claims management.
- Build and maintain relationships with stakeholders while ensuring service excellence.