Optus jobs
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Posted 13d ago
Senior Technical Specialist - AusAlert
Optus
Macquarie Park NSW 2113•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Own Tier 3 technical support for AusAlert CBC and related messaging platforms.
- Lead complex fault analysis, root-cause investigations and vendor escalations.
- Provide technical leadership, coaching and mentoring to Operations and junior engineers.

Posted 13d ago
Retail Consultant, Doncaster
Optus
Doncaster VIC 3108•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.

Posted 13d ago
Senior Manager Integrated IT Audit
Optus
Macquarie Park NSW 2113•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead the integration of technology and cyber security across the Internal Audit portfolio.
- Provide expert oversight of technology assurance and risk management.
- Build capability within the Internal Audit function through coaching and methodology development.

Posted 39d ago
Retail Consultant, Sunnybank Hills
Optus
Sunnybank Hills QLD 4109•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.

Posted 13d ago
AD, Internal Audit - Networks & Technology
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Provide independent, risk-based assurance across Optus’ Networks and Technology environment.
- Lead complex audit engagements and oversee portfolio-level assurance activities.
- Build trusted relationships with senior stakeholders and provide strategic insights.

Posted 13d ago
Associate Director, AI Product
Optus
Sydney NSW 2000•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead AI Internal Engagements to understand business goals and customer needs.
- Define and deliver AI products with clear vision, strategy, and measurable outcomes.
- Champion responsible AI practices to ensure safe scaling of AI products.

Posted 13d ago
AD, Internal Audit - Transformation & Change
Optus
Macquarie Park NSW 2113•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead complex audits and assurance reviews for transformation initiatives.
- Evaluate governance, risk management, and delivery effectiveness.
- Build relationships with stakeholders to provide assurance insights.

Posted 6d ago
Retail Consultant, Miranda
Optus
Miranda SA 5700•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with customers and teammates in a supportive environment.

Posted 6d ago
Retail Consultant, Canberra Centre
Optus
Canberra ACT 2600•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge.
- Build strong connections with teammates and create a customer-first environment.

Posted 6d ago
Transformation Program Assistant
Optus
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality executive support to the GM, IT Transformation.
- Manage the GM''s calendar and prepare briefing materials for engagements.
- Coordinate meeting packs and lead PMO implementation activities.

Posted 6d ago
Solutions Architect, CIAM
Optus
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the design and delivery of Optus's next-generation Customer Identity and Access Management platform.
- Architect end-to-end customer identity solutions ensuring security and seamless user experience.
- Collaborate across teams to integrate CIAM architecture with the broader Optus customer platform.

Posted 6d ago
Retail Consultant, Dapto
Optus
Dapto NSW 2530•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.

Posted 6d ago
Workforce Planning Analyst
Optus
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Optimise workforce performance and labour investment across a national retail network.
- Analyse workforce data and provide insights for operational decision making.
- Administer and optimise the Dayforce Workforce Management system.

Posted 46d ago
Retail Consultant, Ballina
Optus
Ballina NSW 2478•Casual/Holiday
~$71k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service and create a positive experience for customers.
- Understand customer needs and recommend suitable products and services.
- Work collaboratively with the team to achieve sales targets.

Posted 26d ago
Retail Consultant, Norwood
Optus
Norwood SA 5067•Casual/Holiday
~$71k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.

Posted 30d ago
Retail Consultant, Rockingham
Optus
Rockingham WA 6168•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team efforts.

Posted 45d ago
Retail Consultant, Sunnybank
Optus
Sunnybank QLD 4109•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.

Posted 25d ago
Retail Consultant, West Lakes
Optus
West Lakes SA 5021•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions simply.
- Support customers through enquiries with empathy and clear communication.

+60d ago
Senior Contact Centre Specialist
Optus
Macquarie Park NSW 2113•Full time
~$100k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional managed services support for enterprise Contact Centre platforms.
- Take ownership of technical incidents and service requests, driving resolution of complex issues.
- Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Posted 26d ago
Retail Consultant, Victoria Point
Optus
Victoria Point QLD 4165•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with customers and teammates in a supportive environment.