Probe Operations Pty Ltd jobs
4 jobs
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Posted 3d ago
CBA Hardship - Hardship Consultant
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide critical assistance to customers navigating financial stress and vulnerability.
- Handle inbound calls, outbound support, and two-way messaging through the banking app.
- Ensure compliance with strict policy guidelines and regulatory procedures.
Posted 11d ago
Customer Service Agent - Hardship
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound interactions for hardship support.
- Provide high-quality customer service while navigating complex guidelines.
- Work collaboratively to improve customer outcomes and ensure compliance.
Posted 11d ago
Customer Service Agent
Probe Operations Pty Ltd
Melbourne CBD VIC•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Primary point of contact for customer inquiries regarding accounts and billing.
- Deliver high-quality service while resolving complex issues efficiently.
- Handle both inbound and outbound interactions across various communication channels.
Posted 13d ago
Enterprise Business Development Director - BPO/CX
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead enterprise client acquisition across Australia.
- Engage with C-suite executives to drive CX transformation partnerships.
- Utilise a consultative approach to secure complex, multi-year contracts.