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Serve as the main point of contact for customers at UBS.
Address customer inquiries and complaints professionally and promptly.
Maintain accurate customer information and collaborate with teams for a seamless experience.

Manage residential insurance reinstatement projects focusing on restoration works from escape of liquid and water damage.
Oversee project delivery from assessment to completion, ensuring quality and compliance with insurer guidelines.
Maintain strong relationships with stakeholders through effective communication and customer service.