Customer Service jobs in Melbourne VIC
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Posted 1d ago
Customer Experience Optimisation and Performance Manager
Greater Western Water Limited
Footscray VIC 3011•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead practical improvements for customer operations.
- Manage a prioritised optimisation portfolio with measurable outcomes.
- Collaborate with internal teams and external partners to enhance service delivery.
Posted 1d ago
Head of Customer Experience Enablement
Greater Western Water Limited
Footscray VIC 3011•Full time
~$150k - $180k(Estimated)
KEY POINTS WE FOUND
- Lead the establishment of a Customer Experience Enablement function.
- Drive continuous improvement and operational efficiency across the organisation.
- Build and lead a high-performing multidisciplinary team.
Posted 1d ago
Trade Counter Assistant - Caulfield (Irrigation & Pools) (TH)
Reece Group
Caulfield VIC 3162•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join the Reece Irrigation & Pools branch as a Trade Counter Assistant.
- Provide customer service and product information to tradespeople.
- Engage in stock control and maintain a tidy branch environment.
Posted 1d ago
Trade Counter Assistant - Camberwell
Reece Group
Camberwell VIC 3124•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist plumbers and tradespeople with product access and information.
- Provide quotes and undertake stock control activities.
- Maintain branch tidiness and make occasional deliveries.
Posted 1d ago
Customer Advisor | Oakleigh | VIC
Bendigo and Adelaide Bank
Oakleigh VIC 3166•Part time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist customers with transactions and educate them about online banking platforms.
- Provide exceptional customer service and support digital literacy.
- Collaborate with branch specialists to meet customer financial goals.
Posted 1d ago
Customer Service Officer | Community Bank Elwood | VIC
Bendigo and Adelaide Bank
Elwood VIC 3184•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist customers with transactions and educate them about online platforms.
- Support customers with their digital literacy and banking needs.
- Deliver exceptional customer service and build community connections.
Posted 2d ago
CBA Hardship - Hardship Consultant
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide critical assistance to customers navigating financial stress and vulnerability.
- Handle inbound calls, outbound support, and two-way messaging through the banking app.
- Ensure compliance with strict policy guidelines and regulatory procedures.
Posted 32d ago
CUSTOMER SALES & SERVICE - REPCO SUNBURY - CASUAL
Repco
Sunbury VIC 3429•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Customer service role focused on creating positive experiences for customers.
- Involves maintaining showroom presentation and processing stock.
- Requires commitment to weekend shifts and may involve occasional deliveries.
Posted 17d ago
Guest Service Agent (Communication Centre)
Pan Pacific Hotels Group
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high quality service to guests throughout their stay.
- Communicate effectively with guests via phone and email.
- Work a rotating roster including AM & PM shifts and weekends.
Posted 24d ago
Retail Consultant, Springvale
Optus
Springvale VIC 3171•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and provide personalised solutions to customers.
- Contribute to a welcoming, customer-first environment and support team dynamics.
Posted 32d ago
AUTOMOTIVE PARTS INTERPRETER - NAPA PAKENHAM - FULL TIME
NAPA
Pakenham VIC 3810•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Interpret automotive parts and process customer orders.
- Provide exceptional customer service and technical support.
- Contribute to a culture of safety and teamwork.
Posted 9d ago
Guest Experience Representative - DFO Uni Hill & DFO Essendon
Vicinity Centres PM Pty Ltd ACN 101 504 045 as trustee of Vicinity Property Management Trust
Bundoora VIC 3086•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service to enhance guest experiences.
- Act as a liaison between customers and centre management.
- Support operational efficiency and safety within the centre.
Posted 17d ago
Guest Service Agent (Full-time & Part-time) | Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts
Geelong VIC 3220•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Greet and assist guests with check-in and check-out processes.
- Provide information about hotel amenities and local attractions.
- Handle guest inquiries and resolve complaints in a professional manner.
Posted 32d ago
CUSTOMER SALES & SERVICE - REPCO RICHMOND - PART TIME
Repco
Richmond VIC 3121•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to create a positive shopping experience.
Posted 32d ago
AUTOMOTIVE PARTS INTERPRETER - NAPA SUNSHINE WEST - FULL TIME
NAPA
Sunshine West VIC 3020•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Interpret automotive parts and provide technical support to customers.
- Process customer orders and efficiently dispatch products and parts.
- Build strong customer relationships through exceptional service.
Posted 8d ago
Digital Customer Support Officer
Uniting AgeWell
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide critical support for the Service Desk team across weekdays, evenings, and weekends.
- Ensure timely and efficient handling of tickets and calls coming into the Service Desk.
- Assist in the administration of the LAN and WAN, including data management and security.
Posted 24d ago
Client Service Consultant
Slater and Gordon
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a leading personal injury law firm as a Client Services Consultant.
- Provide exceptional customer service in a busy call centre environment.
- Work in a hybrid model with flexible hours.
Posted 10d ago
Customer Service Agent - Hardship
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound interactions for hardship support.
- Provide high-quality customer service while navigating complex guidelines.
- Work collaboratively to improve customer outcomes and ensure compliance.
Posted 8d ago
Wallaby Storage - Perm P/T Customer Service and Sales
eXenet
Moorabbin VIC 3189•Part time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist in the running of two self-storage facilities in Moorabbin and Abbotsford.
- Provide excellent customer service and handle enquiries via phone, email, and in-person.
- Support customer satisfaction through proactive service and facility maintenance.
+60d ago
Retail Security Officer | Bayside
SECUREcorp
Mulgrave VIC 3170•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a professional team of Retail Security Officers in Bayside/Southeastern Suburbs, VIC.
- Conduct regular patrols and provide customer-focused service to ensure safety in retail environments.
- Manage security incidents and maintain detailed security records.