Help Desk & IT Support jobs in Melbourne VIC
45 jobs
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Posted 16d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 2d ago
IT Service Desk Officer
Talenza
Melbourne VIC 3000•Casual/Holiday
~$76k - $89k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 IT support across hardware, software, mobile devices, Microsoft 365 and collaboration platforms.
- Troubleshoot issues across Windows environments, Microsoft 365, Teams, Intune and Active Directory.
- Contribute to documentation, knowledge articles and continuous service improvement initiatives.
Posted 36d ago
Service Desk Engineer, Melbourne
Nexon Asia Pacific
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide fast and useful technical assistance to clients.
- Perform remote troubleshooting and determine the best solutions.
- Record events and follow up on customer status.
Posted 10d ago
Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support for retail and corporate IT environments.
- Resolve incidents and service requests within agreed SLAs and perform advanced troubleshooting.
- Contribute to project delivery and maintain high-quality knowledge base articles.
Posted 10d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery of IT services and technical support of IT infrastructure.
- Support the generation and reporting of service delivery metrics.
- Build relationships with users, technical staff, and management to resolve IT incidents.
Posted 10d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery of IT services and technical support of IT infrastructure.
- Support the generation and reporting of service delivery metrics.
- Build relationships with users, technical staff, and management to resolve IT incidents.
+60d ago
Data Center Technician
Microsoft
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.
+60d ago
Integration Engineer
Michael Page
Campbellfield VIC 3061•Contract
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Design, develop, and support enterprise integrations across HR, ERP, finance, and operational systems.
- Lead HRIS integration projects, ensuring accurate and automated data flows across the organisation.
- Collaborate with stakeholders to translate business requirements into scalable technical solutions.
+60d ago
Technical Support Engineer (SharePoint)
Microsoft
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Own, troubleshoot, and solve customers’ technical issues.
- Lead in building communities and share knowledge through readiness programs.
- Engage with engineering teams to investigate product defects and drive improvements.
Posted 33d ago
Senior Desktop Analyst - End User Computing
Data#3 Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced technical support for Windows 11 OS and M365 applications.
- Provide exceptional client-focused service to high-level executives.
- Contribute to team problem resolution and customer service improvements.
Posted 2d ago
Service Desk Analyst - Scoresby
Atturra
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 Service Desk support via phone, email, and chat.
- Diagnose and resolve technical issues related to hardware and software.
- Document user interactions and contribute to the knowledge base.
Posted 19d ago
Senior Digital Workplace Engineer
AC3 Australia
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 19d ago
Service Desk Officer
Reece Group
Cremorne VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality IT support to team members across multiple locations.
- Act as the first point of contact for users seeking technical support.
- Log and document incidents and service requests in the ticketing system.
Posted 12d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 44d ago
Data Center IT Support Engineer
Amazon
Melbourne VIC 3004•Full time
~$82k - $137k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in shift work and manage technical issues in data centers.
+60d ago
CCaaS Support Engineer
Concentrix
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 support for CCaaS platforms.
- Monitor and resolve incidents related to IVR systems and call routing.
- Collaborate with teams to enhance customer experience and system performance.
Posted 12d ago
Service Desk Engineer - Transitions
Centorrino Technologies
Coburg VIC 3058•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide level 2 support across hardware, software, and network environments.
- Act as a technical escalation point for Service Desk Analysts.
- Contribute to redefining customer experience at Centorrino Technologies.
+60d ago
Senior Software Engineer - C & Python
Michael Page
Hawthorn East VIC 3123•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Design, develop, test, maintain, and support RTU software solutions.
- Analyse customer requirements and translate them into technical solutions.
- Mentor junior engineers and support knowledge sharing across the team.
+60d ago
Data Center IT Support Engineer, Data Centre Operations
Amazon
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 30d ago
Expression of Interest: ICT Support Technician - Victoria
The Good Guys
Southbank VIC 3006•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Service Desk Level 1 and Level 2 support for clients.
- Assist Specialist Technician with assigned tasks and local support.
- Participate in system installations and basic server administration.