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Contact & Call Centre jobs in Sydney NSW

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Customer Service & Operations Coordinator x3

Kingsgrove NSW 2208•Full time

KEY POINTS WE FOUND

Direct and manage the allocation of works to Service Delivery Partners (SDPs).
Provide exceptional customer service and ensure customer satisfaction.
Maintain accurate records of all maintenance requests and their progress.

Customer Service Officer

Bella Vista NSW 2153•Full time

KEY POINTS WE FOUND

Support sales and warehouse teams to ensure a seamless customer experience.
Manage customer enquiries via email and phone, processing orders accurately.
Build and maintain strong relationships with customers through proactive communication.

Customer Service - Hardship and Collections Consultant

Parramatta NSW 2150•Full time

KEY POINTS WE FOUND

Join a Hardship & Collections team within a leading financial institution.
Support customers experiencing financial difficulties with empathy and professionalism.
Manage high volumes of customer conversations while delivering exceptional service.

Claims Recovery Consultant

Sydney NSW•Full time

KEY POINTS WE FOUND

Manage a portfolio of general insurance claims to resolution (end-to-end)
Make and receive calls to discuss claims and negotiate recoveries
Ensure compliance with industry regulations and guidelines

Customer Service Representative - Contact Centre

Wetherill Park NSW 2164•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide exceptional customer service as the first point of contact for Waste customers.
Handle a high volume of phone calls and emails efficiently and professionally.
Collaborate with internal teams to ensure customer satisfaction.

Customer Support Specialist

Wow Recruitment

Pyrmont NSW 2009•Full time

~$75k - $80k(Estimated)

KEY POINTS WE FOUND

Support customers throughout their hearing journey
Provide guidance and outstanding service over the phone and via email
Build strong relationships and ensure a seamless experience

Contact Centre Officer

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Manage inbound and outbound customer interactions via various channels.
Deliver exceptional customer service aligned with premium brand standards.
Support online and telephone sales activities to achieve business objectives.

Customer Insights Partner Waterloo, Sydney

Waterloo NSW 2017•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Partner with enterprise customers to analyse workforce health and safety data.
Prepare evidence-based insights for senior leaders in enterprise organisations.
Identify expansion opportunities and collaborate with the sales team.

Contact Centre Consultant - Sydney Weployee Sydney

Sydney NSW 2000•Full time

~$68k(Estimated)

KEY POINTS WE FOUND

Access upcoming contact centre roles before anyone else
Great pay – above award $34.48 per hour + super
Full training provided – Feel confident from day one

Senior Contact Centre Specialist

Macquarie Park NSW 2113•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional managed services support for enterprise Contact Centre platforms.
Take ownership of technical incidents and service requests, driving resolution of complex issues.
Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Senior Contact Centre Specialist

Macquarie Park NSW 2113•Full time

~$100k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional managed services support for enterprise Contact Centre platforms.
Take ownership of technical incidents and service requests, driving resolution of complex issues.
Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Customer Service Representative

Schindler Lifts Australia

Sydney NSW•Full time

~$65k(Estimated)

KEY POINTS WE FOUND

Manage inbound customer calls and coordinate service requests.
Dispatch technicians as required and ensure high customer service levels.
Work independently in a fast-paced environment with a focus on problem-solving.

Hearing Claims Specialist

Wow Recruitment

Pyrmont NSW 2009•Full time

~$65k - $70k(Estimated)

KEY POINTS WE FOUND

First point of contact for clients seeking support with industrial deafness and hearing-related compensation claims.
Conduct client consultations via phone and Zoom, assess eligibility, and gather detailed client information.
Manage documentation, forms, and claims administration while liaising with hearing service providers.

Customer Service Representative

ISS PROPERTY SERVICES P/L

Sydney NSW•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Provide front line client care via phone, email, web and mobile self-service portals.
Coordinate the delivery of Contractor and Supplier services for building maintenance works.
Identify process improvement opportunities to enhance customer experience.

Customer Service Representative

Mascot NSW 2020•Full time

~$60k - $70k(Estimated)

KEY POINTS WE FOUND

Support customers and manage enquiries and bookings.
Provide timely solutions to ensure a positive customer experience.
Work closely with internal teams to coordinate requests and resolve issues.