Help Desk & IT Support jobs in Sydney NSW
60 jobs
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Posted 1d ago
ICT Customer Support Officer [KFO - KITCHEN FACTORY ONLINE PTY LTD, trading as Kitchen Factory Online]
KFO - KITCHEN FACTORY ONLINE PTY LTD, trading as Kitchen Factory Online]
Kingsgrove NSW 2208•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide technical support for office and workshop employees.
- Maintain computer systems and network connectivity.
- Assist customers with issues related to the online ordering system.
Posted 17d ago
ICT Customer Support Officer
mCare Digital Pty Ltd
Mascot NSW 2020•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide helpdesk and technical support for wearable and ICT systems.
- Diagnose and resolve technical issues related to devices and applications.
- Assist with the installation and maintenance of software and hardware.
Posted 2d ago
ICT Customer Support Officer
WAYBEYOND IT SOLUTIONS
Sydney NSW 2000•Full time
$90k - $95k
Above avg
KEY POINTS WE FOUND
- Provide technical support to users experiencing hardware, software and network issues.
- Diagnose, troubleshoot and resolve computer, operating system and system-related faults.
- Assist with LAN, Wi-Fi and network connectivity issues.
Posted 25d ago
ICT Support Engineer
Verizon Group Pty Ltd
Sydney CBD NSW•Full time
$85k - $95k
KEY POINTS WE FOUND
- Diagnose and resolve ICT issues for business users and customers.
- Provide technical support for Microsoft 365 and Windows environments.
- Manage networks, endpoints, and assist with cloud and cybersecurity solutions.
Posted 8d ago
Desktop Support Engineer
Green Light
Sydney NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite desktop and TechBar support to end users across a range of technologies
- Troubleshoot and resolve hardware, software, operating system, and application-related issues
- Support Windows 11 devices and Microsoft 365 applications, ensuring a seamless end-user experience
+60d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 4d ago
Technical Solutions Engineer
Arista Networks Australia Pty Ltd
Sydney CBD NSW•Full time
KEY POINTS WE FOUND
- Join a leading company in data-driven networking solutions.
- Troubleshoot complex customer environments and provide technical support.
- Collaborate with engineering teams to resolve issues and enhance product offerings.
Posted 4d ago
Level 2 Support Engineer
Hays
Sydney NSW 2000•Full time
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift knowledge across the service desk team.
Posted 36d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
+60d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 52d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
Posted 60d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
Posted 7d ago
Support Engineer - Dynamics 365 - 6 Month Rolling Contract
The Recruitment Company
Sydney CBD NSW•Casual/Holiday
~$152k pro rata(Estimated)
KEY POINTS WE FOUND
- Support and optimise Dynamics 365 Customer Service and Contact Center environments.
- Provide L2/L3 support with strong troubleshooting skills.
- Communicate effectively with both technical and non-technical stakeholders.
Posted 9d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Eveleigh NSW 2015•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 8d ago
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted 9d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 17d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 1d ago
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 9d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 46d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.