Management & Supervisory (Customer Service & Call Centre) jobs in Sydney NSW
97 jobs
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+60d ago
Client Service & Operations Associate - Private Wealth - 12-month initial contract
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support Private Client Offboarding and Deceased Estate processing.
- Manage Asset Transfers and ensure compliance with SLAs.
- Provide exceptional client service to internal and external stakeholders.
Posted 47d ago
Contact Centre Specialist - Network Operations Centre
Optus
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 17d ago
Account Manager
CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Ensure high quality and accurate services to clients and investors.
- Manage client relationships and oversee offshore teams.
- Address client queries and ensure compliance requirements are met.
+60d ago
Wealth Management - Client Service Manager (12-month initial contract)
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage client service operations for high net worth clients
- Facilitate client onboarding and administrative queries
- Ensure compliance with regulatory requirements and internal policies
Posted 1d ago
Service Delivery Manager
AU | FNZ (Australia) Pty Limited
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Manage client relationships and oversee service delivery performance.
- Act as the primary liaison between clients and internal teams to resolve complex issues.
- Identify opportunities for service improvement and maintain long-term client satisfaction.
Posted 2d ago
Merchandise Manager - Agriwest, Windsor
Nutrien
South Windsor NSW 2756•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide administration and customer service/sales support to the branch team.
- Process sales, invoices, orders, and customer enquiries accurately and efficiently.
- Support inventory counts, stock reconciliations, and supplier documentation.
Posted 2d ago
Cruise Ship Support (Wed to Sun)
PFD Food Services
Chullora NSW 2190•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the supply of products to cruise ship customers.
- Process orders, invoices, and coordinate documentation.
- Liaise with multiple teams to ensure smooth deliveries.
Posted 2d ago
Full-time Assistant Store Manager - George Street Full-time
Starbucks
Sydney NSW 2000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join Starbucks Australia as an Assistant Store Manager in a permanent full-time role.
- Lead store operations and develop a high-performing team while creating a welcoming environment.
- Enjoy partner benefits including free coffee, discounts, and ongoing training opportunities.
Posted 10d ago
Casual Sales Assistant and Part Time Supervisor - Petbarn Castle Hill
Petbarn
Castle Hill NSW 2154•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable, caring advice on pet wellness products
- Build relationships with customers, offering warm, genuine service
- Keep the store organised and shelves well-stocked, assisting with sales and returns.
Posted 18d ago
Contact Centre Specialist - Network Operations Centre
Singtel Group
Macquarie Park NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
- Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 10d ago
OTR Ingleburn - Console Operator
OTR
Ingleburn NSW 2565•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to guests.
- Maintain a clean, stocked, and welcoming store environment.
- Work flexible hours including late nights, early mornings, and weekends.
+60d ago
Senior Customer Success Manager
REA Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes.
- Build trusted relationships with executive stakeholders.
- Lead the Customer Success team and mentor colleagues.
Posted 26d ago
Sales and Service Client Services, Off
1588 State Street Services Australia Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Lead continuous evaluation of team operations to enhance efficiency.
+60d ago
Manager, Customer Support
Ingram Micro
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the APAC customer support team.
- Drive escalations to resolution and monitor support KPIs.
- Coach and develop the support team while improving workflows.
Posted 10d ago
Retention Officer
Qudos Bank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Understand a range of loan products to recommend tailored solutions.
- Meet outbound call and retention targets while ensuring compliance with regulations.
- Enhance customer experience and boost borrower loyalty through proactive engagement.
Posted 26d ago
Sales and Service Client Services, Off
State Street Corporation
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Drive project work to improve client service and operational efficiency.
+60d ago
Security Officer
Wilson Security
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Monitor vehicular traffic and conduct mobile patrols.
- Respond to emergency situations and report hazards.
Posted 10d ago
Ticketing and Accreditation Manager
Sydney Showground
Sydney Olympic Park NSW 2127•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage ticketing and accreditation operations for various events.
- Collaborate with event organisers and ticketing providers to ensure smooth access for patrons.
- Identify opportunities for system and process improvements in event operations.
Posted 3d ago
Security Officer
Wilson Group
Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and contractors.
- Monitor vehicular traffic and conduct mobile patrols.
- Proactively monitor CCTV and respond to emergency situations.
Expiring in 4d
Customer Service Officer - Waste
City of Ryde
Ryde NSW 2112•Full time
~$73k - $86k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service across various channels.
- Assist residents with waste and recycling enquiries and process service requests.
- Support contract administration activities and represent Council at community events.