Help Desk & IT Support jobs
230 jobs
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+60d ago
Service Desk monitoring - EUC
Pyramid Global Technologies
NSW•Full time
~$71k - $109k(Estimated)
KEY POINTS WE FOUND
- Monitor and manage service desk tickets and escalations.
- Provide 24x7 monitoring of alerts from servers and devices.
- Prepare and maintain reports on incidents and service requests.
Posted 45d ago
Data Center IT Support Engineer
Amazon
Melbourne VIC 3004•Full time
~$82k - $137k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in shift work and manage technical issues in data centers.
Posted 14d ago
Specialist, IT Technical Support - Adelaide
Ihg Hotels & Resorts
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite and remote technology support across participating hotels.
- Manage and maintain hotel technology infrastructure, ensuring reliability and support for operations.
- Strengthen cybersecurity and operational resilience through security updates and risk management.
Posted 15d ago
Level 1 or 2 Service Desk Technician (1-2yrs MSP experience)
Acworth Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first response and accurate triage for client requests via phone and email.
- Support and troubleshoot Microsoft 365, Windows, and networking issues.
- Document findings and communicate clearly with clients throughout the support process.
Posted 7d ago
Service Desk Analyst
Special Broadcasting
North Shore NSW 2444•Full time
~$70k - $75k(Estimated)
KEY POINTS WE FOUND
- Deliver customer service excellence for IT support.
- Provide frontline IT support across various technologies.
- Maintain and use the Helpdesk database effectively.
Posted 7d ago
Service Desk Analyst
SBS Australia
Northern Beaches Sydney NSW•Full time
~$70k - $75k(Estimated)
KEY POINTS WE FOUND
- Deliver customer service excellence for IT support.
- Provide frontline IT support across various technologies.
- Maintain and use the Helpdesk database effectively.
Posted 7d ago
Service Desk Analyst
SBS Australia
North Shore NSW 2444•Full time
~$70k - $75k(Estimated)
KEY POINTS WE FOUND
- Deliver customer service excellence for IT support.
- Provide frontline IT support across various technologies.
- Maintain and use the Helpdesk database effectively.
+60d ago
Expression of Interest: ICT Support Technician - Ballarat
Support Office - Commercial & Services
Ballarat Central VIC 3350•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to the education sector
- Assist in the implementation of technology solutions
- Work in a fast-paced and diverse environment
Posted 45d ago
Service Desk Analyst - Brisbane
Emmbr
Australia•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 16d ago
L1 – L2 IT Support Officer_On-Site
The Recruitment Alternative
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1-2 IT support across hardware, software, networks, mobile devices and infrastructure.
- Manage helpdesk tickets, prioritise requests, diagnose issues and resolve technical problems.
- Support Google Workspace and specialised aged care systems, including nurse call, CCTV and access control.
+60d ago
Expression of Interest: ICT Support Technician - Wodonga
Support Office - Commercial & Services
Wodonga VIC 3690•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to the Education sector.
- Work in a fast-paced and diverse environment.
- Participate in training and development programs.
Posted 16d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels.
- Install and configure computer systems and diagnose issues.
- Contribute to IT strategy and manage access for users.
Posted 16d ago
IT Technician
CompNow
Notting Hill VIC 3168•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured, tested, and deployed.
- Assist with onsite delivery and deployment activities.
+60d ago
Expression of Interest: ICT Support Technician - Gippsland
Support Office - Commercial & Services
Traralgon VIC 3844•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Gippsland.
- Assist in the implementation of technology solutions tailored for the education sector.
- Collaborate with a team to deliver exceptional customer service and technical support.
Posted 30d ago
IT Technical Support
JBS Australia
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to end users.
- Troubleshoot hardware and software issues effectively.
- Manage service requests and ensure timely assistance.
+60d ago
Expression of Interest: ICT Support Technician - Mildura
Support Office - Commercial & Services
Mildura VIC 3500•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Mildura.
- Assist with technical issues and ensure smooth operation of technology solutions.
- Collaborate with a growing team to deliver tailored services to the education sector.
Posted 30d ago
LOGISTICS & TECH SUPPORT OFFICER
Symmetry HR
VIC•Casual/Holiday
~$69k pro rata(Estimated)
KEY POINTS WE FOUND
- Diagnosing and repairing mobile phones and electronic devices.
- Performing administrative tasks and managing data entry.
- Supporting the operations team with inventory control and documentation.
Posted 16d ago
Helpdesk / Level 1 Support - ICT
Hudson
Brisbane QLD 4000•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT and telecommunications support to users.
- Log, categorise, prioritise and manage incidents and service requests.
- Troubleshoot common technical problems and coordinate with specialist support teams.
Posted 17d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 30d ago
Senior Digital Support Engineer
Service Stream
Eastern Creek NSW 2766•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.