Help Desk & IT Support jobs
230 jobs
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Posted 31d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
TAS•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 32d ago
Service Desk Analyst
Emmbr
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on Level 1 and Level 2 support for IT issues.
- Troubleshoot across Microsoft 365, Exchange, Teams, and Active Directory.
- Deliver excellent customer communication and manage user expectations.
Posted 31d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
QLD•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 48d ago
Service Desk Analyst
Michael Page
Hamilton QLD 4007•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to users.
- Monitor and manage service desk tickets for timely resolution.
- Troubleshoot hardware and software problems.
Posted 55d ago
Desktop Support Officer - Education
Centorrino Technologies
Deer Park VIC 3023•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for desktop systems and applications.
- Assist users with hardware and software issues.
- Collaborate with IT team to improve service delivery.
Posted 31d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 33d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 17d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 18d ago
Service Desk Specialist
Ricoh
North Ryde NSW 2113•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support across various technologies.
- Manage the lifecycle of IT incidents and service requests.
- Collaborate with teams to improve service delivery and maintain documentation.
Posted 18d ago
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
Posted 9d ago
L2.5 Support Engineer - Leading Perth MSP/MSSP - Microsoft 365/Infrastructure!
Saul Recruitment
Perth WA 6000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2.5 technical support across multiple client environments
- Troubleshoot desktop, server, network and cybersecurity issues
- Participate in client onboarding and technical project work
Posted 9d ago
L2 and L3 MSP Support Engineers - People First Aussie MSP/MSSP!
Saul Recruitment
Melbourne VIC 3000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 and 3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 10d ago
IT Support Specialist
Garvan Institute of Medical Research
Sydney NSW 2000•Full time
~$85k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level technical support to over 700 users.
- Maintain customer satisfaction and support macOS and Windows devices.
- Record and manage help desk tickets efficiently.
Posted 10d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery, maintenance, and support of business applications and IT services.
- Support the logging, categorisation, prioritisation, tracking, and resolution of incidents and service requests.
- Act as a contact for users with application and service-related inquiries.
Posted 60d ago
Desktop Services Analyst
Anaconda Group
VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st, 2nd and 3rd level support for Desktop Services.
- Manage incidents and service requests to meet SLA objectives.
- Proactively identify and eliminate Desktop problems.
Posted 18d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 31d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 31d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 10d ago
ICT Operations Support Officer
Melbourne City Mission
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 service desk support for IT operations.
- Deliver high-quality ICT support for hardware, software, and cloud services.
- Contribute to IT infrastructure projects and maintain compliance with ITIL standards.
+60d ago
Data Center Technician
Microsoft
Canberra ACT•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.