Customer Service & Call Centre jobs in Melbourne VIC
612 jobs
Sort by
Posted 7d ago
Senior Adviser, Work Integrated Learning
DEAKIN UNIVERSITY
Geelong VIC 3220•Full time
~$100k - $108k(Estimated)
KEY POINTS WE FOUND
- Support the administration of work integrated learning practices and processes.
- Build and maintain relationships with stakeholders to develop placement opportunities.
- Provide ethical advice and practical recommendations to students and stakeholders.
Posted today
Night Support Officer, Deakin Residential Services
DEAKIN UNIVERSITY
Geelong VIC 3220•Part time
~$80k - $85k(Estimated)
KEY POINTS WE FOUND
- Play a vital role in creating a safe and supportive residential community for Deakin students.
- Respond to enquiries and monitor facilities during overnight hours.
- Assist with incident management and provide operational support.
Posted 7d ago
Hardship Consultant (Contact Centre)
Hays
Melbourne CBD VIC•Full time
~$97k(Estimated)
KEY POINTS WE FOUND
- Join a Big 4 Bank as a Hardship Consultant in Docklands.
- Support customers experiencing financial hardship with empathy and professionalism.
- Enjoy hybrid working and career development opportunities.
Posted 29d ago
Service Scheduler
Hays
South Melbourne VIC 3205•Full time
~$80k(Estimated)
KEY POINTS WE FOUND
- Coordinate service bookings and technician schedules
- Manage customer enquiries and service requests
- Liaise with technicians, customers, and internal departments
Posted 22d ago
Client Service Associate
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support high-net-worth client portfolios within a leading wealth management team.
- Provide end-to-end administrative and operational support across the client life cycle.
- Build strong relationships with clients and internal teams.
Posted 30d ago
NAB Customer Service Advisor - Merchant Services
Hays
Melbourne CBD VIC•Full time
~$77k(Estimated)
KEY POINTS WE FOUND
- Join NAB's Merchant Servicing contact centre team within the small business division.
- Handle high-pressure high-volume inbound calls while adhering to KPIs.
- Support merchants with technical EFTPOS terminals and payment solutions.
Posted 24d ago
Manager, Client Success Management
ESRI Australia
West Melbourne VIC 3003•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the operational delivery of the Australian Customer Success Management program.
- Provide direct leadership to the CSM Practice Leads and oversee the national CSM team.
- Develop frameworks and processes to enhance customer success delivery.
Posted 38d ago
Service Relationship Manager - Sydney/Melbourne
Fortinet
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Serve as the strategic advisor and primary service relationship owner for Fortinet''s most strategic customers.
- Drive customer success and maximize value from Advanced Support services.
- Build and maintain trusted relationships with executive stakeholders.
Posted 23d ago
Field Research Officer - South East Melbourne
Roy Morgan Research
Clayton VIC 3800•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data from households.
- Build rapport and manage refusals professionally.
- Plan and organise weekly schedules to meet required hours.
Posted 8d ago
Control Room Operator
Cleanaway
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support fleet safety and driver welfare through real-time monitoring.
- Communicate with drivers and operational teams to manage incidents.
- Maintain accurate records and support compliance standards.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Clifton Hill VIC 3068•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Posted 57d ago
Community Manager - Sunbury VIC Over 50's Community
Ingenia Communities
Sunbury VIC 3429•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day community operations and enhance resident engagement.
- Deliver exceptional customer-focused service and operational excellence.
- Foster a strong sense of community through lifestyle and wellbeing programs.
Posted today
Customer service specialistNew Braeside
Weploy
Braeside VIC 3195•Full time
~$74k(Estimated)
KEY POINTS WE FOUND
- Provide customer service support via phone and email.
- Assist with waste collection bookings and service requests.
- Manage enquiries related to invoices and service discrepancies.
Posted 8d ago
CX Design Lead
St Vincent's Care Services
Melbourne CBD VIC•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the strategic evolution of customer-centred products and services.
- Conduct research to uncover unmet needs and translate insights into service concepts.
- Oversee the development and implementation of new non-clinical products and services.
Posted 23d ago
Christmas Casual Optical Assistants | Highpoint
Bailey Nelson
Maribyrnong VIC 3032•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout experiences by guiding customers through their eyecare journey.
- Assist customers with their optical requirements and ensure a warm, engaging visit.
- Drive store results by maintaining high energy and operational standards.
Posted 46d ago
Senior Field Technician I Warragul
NBN CO
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Be the friendly face and skilled hands delivering customer service in the field.
- Utilise technical skills for installation, repair, and maintenance of network services.
- Collaborate with a supportive team while enjoying opportunities for career progression.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Camberwell VIC 3124•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
+60d ago
Join the Petstock Group World...VIC East Expressions of Interest
PETstock Pty Ltd
Chadstone VIC 3148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Access exclusive benefits including mental health and wellbeing support services.
- Participate in community initiatives and sustainability projects.
Posted 30d ago
Senior Client Services Officer
Findex
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Onboard new client accounts and manage client information.
- Handle investment transactions and liaise with financial institutions.
- Collaborate with Advisers and the Client Services team.
Expiring in 3d
Community Safety Support Officer
Nillumbik Shire Council
Greensborough VIC 3088•Full time
~$74k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service and administrative support for community safety functions.
- Assist in the management of animal registrations, local laws, and school crossing supervision.
- Generate and analyse reports regarding Community Safety performance.