Customer Service & Call Centre jobs in Melbourne VIC
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Posted 6d ago
Customer Service Advisor - 360 Bourke St, Melbourne
Bank of Melbourne
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Permanent full-time opportunity at Bank of Melbourne’s 360 Bourke St branch.
- Engage with customers to provide tailored banking solutions and achieve financial goals.
- Receive comprehensive training and support to advance your career.
Posted 6d ago
Member Retention Specialist
AIAPL Acquire Intelligence Australia Pty. Ltd.
South Yarra VIC 3141•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide premium hospitality service to top-tier members of a luxury wellness club.
- Conduct personalised check-in calls and assist members with their needs.
- Collaborate with the club to enhance member experience and retention.
Posted 6d ago
Front Desk Agent
Marriott
Melbourne VIC•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist guests with check-in and departure processes
- Handle general enquiries and build relationships with guests
- Support front office operations and manage reservations
Posted 36d ago
Field Research Officer - VIC - Melbourne
Roy Morgan Research
Craigieburn VIC 3064•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data on various topics.
- Build rapport with respondents and manage refusals respectfully.
- Plan and manage your weekly schedule to meet agreed hours.
+60d ago
Admin
Labourforce
Laverton North VIC 3026•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Serve as the first point of contact for customer inquiries related to delivery times and order status.
- Coordinate with drivers, dispatch, and warehouse teams to track and update delivery progress.
- Manage and resolve delivery issues, delays, or service concerns professionally and efficiently.
Posted 57d ago
Guest Service Agent
Hilton Hotels
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Welcoming guests and managing the check-in process.
- Handling guest requests, inquiries, and complaints effectively.
- Maximising sales revenues through up-selling and marketing programs.
+60d ago
Project Manager - Client Onboarding
AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the end-to-end client onboarding lifecycle.
- Develop detailed project plans and communication strategies for new clients.
- Foster strong relationships with clients and internal stakeholders.
Posted 45d ago
Case Manager - 12 Month Contract
Toll Transport Pty Ltd
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support relocation initiatives for Australian Defence Force members and their families.
- Deliver high-quality case management and ensure compliance with relocation policies.
- Manage expectations and respond to enquiries regarding relocation services.
Posted 28d ago
Customer Service Consultant
Carsales
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide quality support and assistance to customers across multiple channels.
- Contribute to customer satisfaction and loyalty by addressing queries effectively.
- Assist in maintaining day-to-day operations of the Customer Service Team.
Posted 7d ago
Customer Relation
O'Brien Electrical and Plumbing
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist in bringing in more business by communicating with new and existing customers.
- Efficient management of inbound calls and outbound customer surveys and debt collection.
- Contribute to efficient office operations and administration.
Posted 32d ago
Customer Consultant
Bosch
Clayton VIC 3800•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Drive customer excellence through supply chain expertise and problem solving.
- Manage the end-to-end customer supply chain experience and ensure efficient order fulfillment.
- Support continuous improvement initiatives to enhance customer service and supply chain performance.
+60d ago
Guest Services Officer – Bell Desk
Park Hyatt Melbourne
Melbourne VIC 3000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Responsible for the smooth operation of the Bell Desk department.
- Assist guests with luggage handling and transportation services.
- Provide excellent customer service and support to the Bell Desk team.
Posted 51d ago
Customer Service Team Member
The Good Guys
Brighton East VIC 3187•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver effective store administration and cash handling transactions.
- Manage customer enquiries and contribute to a positive store experience.
- Collaborate with the team to improve sales skills and product knowledge.
Posted 22d ago
Passenger Services Agent
dnata
Melbourne Airport VIC 3045•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver high standard of customer service for all client airlines.
- Carry out passenger check-in duties and assist passengers requiring special assistance.
- Comply with dnata Standard Operating Procedures and Policies.
+60d ago
Advisory/Client Service Roles - Expressions of Interest Melbourne
IE Company
Melbourne VIC 3004•N/A
~$60k - $90k(Estimated)
KEY POINTS WE FOUND
- Expressions of interest for advisory/client service roles.
- Continuous search for top talent.
- Opportunity to register interest for future roles.
Posted 37d ago
Corporate Concierge
DAC-Jones Lang LaSalle (VIC) Pty Ltd
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Enhance workplace experience for employees and clients
- Provide high levels of customer service and create memorable experiences
- Manage client/stakeholder relationships and ensure meeting spaces are maintained
+60d ago
Front of House Team Member - Richmond
Chargrill Charlie's
Richmond VIC 3121•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Interact with customers to provide exceptional service
- Support management in maintaining cleanliness and safety standards
- Work collaboratively with team members to ensure efficient operations
+60d ago
Community Associate
International Workplace Group
Melbourne VIC 3004•Full time
~$50k - $61k(Estimated)
KEY POINTS WE FOUND
- Serve as the daily point of contact for customers at the business centre.
- Build effective relationships with customers and provide exceptional experiences.
- Complete general administrative duties and maintain a professional work environment.
+60d ago
Senior Customer Success Management (CSM) Specialist - Airports
Amadeus Hospitality
Melbourne VIC 3004•Full time
~$119k - $178k(Estimated)
KEY POINTS WE FOUND
- Guide customers in maximising the value of Amadeus solutions.
- Oversee post-sales cycle ensuring customer satisfaction and support renewals.
- Develop and maintain strong customer relationships and engage with senior stakeholders.
+60d ago
Wealth Management - Client Service & Operations Associate ( 12m contract)
Anton Murray Consulting
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support client offboarding and asset transfers for the Wealth Management business.
- Ensure daily processes and SLAs are met while maintaining high service standards.
- Liaise with various departments to execute client updates accurately.