Customer Service & Call Centre jobs in Melbourne VIC
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+60d ago
Workspace Experience Associate (Full-time) - St Kilda Road Full-time
Hub Australia
Melbourne VIC 3004•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Be the friendly face and go-to person in the clubhouse.
- Manage day-to-day member and guest questions, enquiries, and booking requests.
- Assist with organising and executing workplace events.
Posted 28d ago
Guest Services Agent
Ovolo Group
South Yarra VIC 3141•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for guests at the hotel
- Manage guest check-ins and check-outs
- Promote hotel services and assist with guest inquiries
Posted 45d ago
Customer Support Specialist HYBRID — PERMANENT - FULL TIMESYDNEY / MELBOURNE
Mable
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support and empower users of the Mable platform.
- Assist in a high volume inbound call centre environment.
- Provide information and guidance to enhance customer satisfaction.
+60d ago
Customer Service Officer
Hume City Council
Broadmeadows VIC 3047•Full time
~$77k(Estimated)
KEY POINTS WE FOUND
- Deliver customer service across multiple channels including phone, face-to-face, and online.
- Manage complaints, enquiries, and requests efficiently and effectively.
- Contribute to a collaborative team environment to achieve positive customer outcomes.
Posted 59d ago
Customer Service Officer (Hub Specialist)
Link Group
Docklands VIC 3008•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries.
- Support with administrative tasks, system processing and written correspondence.
- Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees.
Posted 18d ago
Guest Service Agent
Lancemore Hotel Group
Melbourne VIC 3000•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional guest service at the front desk.
- Assist with guest check-ins and check-outs efficiently.
- Handle guest inquiries and maintain a clean reception area.
Posted 51d ago
Customer Service Professional | Melbourne Airport VIC
Cevalogistics
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of complex customers across air and ocean import and export movements.
- Act as a key escalation point for service failures and operational exceptions.
- Build and improve customer Standard Operating Procedures (SOPs) and monitor performance.
Posted 51d ago
In Store Team Member
Domino's
Dandenong VIC 3175•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide outstanding customer service to enhance the customer experience.
- Prepare products with a focus on quality and speed.
- Maintain store cleanliness and assist with payment processing.
+60d ago
In Store Team Member - LANGWARRIN
Domino's
Langwarrin VIC 3910•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Domino''s as an In Store Team Member.
- Provide outstanding customer service and assist with product preparation.
- Enjoy flexible shifts and opportunities for career advancement.
Posted 36d ago
Field Research Officer - WA - Armadale
Roy Morgan Research
Armadale VIC 3143•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data on various topics.
- Build rapport with respondents and manage refusals respectfully.
- Plan and manage your weekly schedule to meet agreed hours.
+60d ago
Customer Success Analyst
Block
Melbourne VIC 3004•Full time
~$103k - $151k(Estimated)
KEY POINTS WE FOUND
- Support domain owners in integrating operational excellence with strategic evolution.
- Represent customer needs in strategic decisions to ensure customer retention and satisfaction.
- Develop deep subject matter expertise and analyze customer sentiment to drive operational fixes.
Posted 28d ago
Service Advisor
Superior People Recruitment
Caroline Springs VIC 3023•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Own the customer experience from appointment to vehicle collection.
- Provide excellent customer service and communication throughout the repair process.
- Monitor vehicle progress and ensure compliance with policies.
Posted 6d ago
Customer Service Administrator
O'Brien Electrical and Plumbing
Forest Hill VIC 3131•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as a point of contact for customers.
- Perform data entry and validation tasks efficiently.
- Handle general administration responsibilities.
+60d ago
Guest Services Officer – Bell Desk
Park Hyatt Melbourne
Melbourne VIC 3000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Responsible for the smooth operation of the Bell Desk department.
- Assist guests with luggage handling and transportation services.
- Provide excellent customer service and support to the Bell Desk team.
+60d ago
Customer Service Officer
Criterion Industries
Epping VIC 3076•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a vibrant and energetic team as a Customer Service Officer.
- Manage customer service responsibilities and triage requests effectively.
- Engage with clients through calls and emails, addressing issues and processing orders.
+60d ago
Wealth Management - Client Service Associate (12-month contract)
Anton Murray Consulting
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a high-performing client services team in a global wealth management firm.
- Facilitate client onboarding and maintain accurate client records.
- Manage adviser requests and contribute to process improvement initiatives.
+60d ago
Join the Petstock Group World...WA Expressions of Interest
PETstock Pty Ltd
Belmont VIC 3216•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Receive early access to new roles and tailored content related to Petstock.
- Be part of a diverse and inclusive organisation committed to supporting pets, people, and the planet.
Posted 32d ago
Customer Consultant
Bosch
Clayton VIC 3800•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Drive customer excellence through supply chain expertise and problem solving.
- Manage the end-to-end customer supply chain experience and ensure efficient order fulfillment.
- Support continuous improvement initiatives to enhance customer service and supply chain performance.
Posted 22d ago
Product Experience Analyst - MYOB Practice Management (MPM)
MYOB
Melbourne VIC 3004•Full time
~$90k(Estimated)
KEY POINTS WE FOUND
- Provide real-time guidance and support to Customer Experience team members.
- Resolve complex MPM cases through independent diagnosis across data and product behaviour.
- Collaborate with internal partners including Product Managers and Development Teams.
Posted 52d ago
Digital Customer Support Officer
Uniting AgeWell
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide timely and efficient support for Service Desk tickets and calls.
- Build authentic relationships with Uniting AgeWell staff.
- Assist in the administration of LAN and WAN, ensuring effective communication and security.