Help Desk & IT Support jobs
230 jobs
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Posted 60d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
+60d ago
Level 3 Helpdesk Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high-level IT issues.
- Deliver a high level of customer service and communication.
+60d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.
+60d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 59d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 7d ago
Support Engineer - Dynamics 365 - 6 Month Rolling Contract
The Recruitment Company
Sydney CBD NSW•Casual/Holiday
~$152k pro rata(Estimated)
KEY POINTS WE FOUND
- Support and optimise Dynamics 365 Customer Service and Contact Center environments.
- Provide L2/L3 support with strong troubleshooting skills.
- Communicate effectively with both technical and non-technical stakeholders.
Posted 16d ago
Service Desk Officer
Exclaim IT
Brisbane QLD 4000•Contract
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT and telecommunications support to internal staff.
- Log, categorise, prioritise and manage incidents and service requests.
- Deliver professional customer service and keep users informed of incident progress.
Posted 31d ago
Desktop Support Engineer
COGNIZANT
Perth WA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver hands-on remote and deskside technical support to end users.
- Provision, image, and deploy workstations for users and manage Active Directory.
- Support and install desktop computing hardware and peripherals.
Posted 23d ago
IT Support Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support enterprise applications and Windows environments.
- Troubleshoot technical issues and manage support tickets.
- Collaborate with customer ICT teams and apply AI tools for improvements.
Posted 5d ago
IT Service Centre AV Support Officer
Monash University
Caulfield VIC 3162•Full time
~$86k - $99k(Estimated)
KEY POINTS WE FOUND
- Provide front-line technical support for AV and IT issues in teaching and event spaces.
- Act as a subject matter expert for academic staff and students using AV systems.
- Log and manage service tickets to contribute to service improvement.
Posted 46d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 1d ago
IT/NETWORKING SUPPORT
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Seeking a motivated IT Support Intern for a 12-week unpaid internship.
- Gain practical experience in IT support within an educational institution.
- Potential job opportunities available upon completion of the internship.
Posted 17d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Posted 32d ago
Helpdesk Team Leader
A & Co Recruitment Partners
Adelaide SA 5000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Helpdesk Technicians
- Drive service excellence and manage ticket escalations
- Build strong client relationships and deliver exceptional customer service
Posted 9d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 1d ago
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 32d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.
Posted 24d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.
Posted 9d ago
End User Services Engineer VIC (Intune MDM)
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.