Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC
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Posted 57d ago
Client Service Manager (Mandarin Speaker)
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
Posted 29d ago
Service Scheduler
Hays
South Melbourne VIC 3205•Full time
~$80k(Estimated)
KEY POINTS WE FOUND
- Coordinate service bookings and technician schedules
- Manage customer enquiries and service requests
- Liaise with technicians, customers, and internal departments
Posted 24d ago
Manager, Client Success Management
ESRI Australia
West Melbourne VIC 3003•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the operational delivery of the Australian Customer Success Management program.
- Provide direct leadership to the CSM Practice Leads and oversee the national CSM team.
- Develop frameworks and processes to enhance customer success delivery.
Posted 30d ago
Customer Experience Manager - Dan Murphy's Epping
Dan Murphy's
Epping VIC 3076•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Provide coaching and mentoring to enhance team performance.
Posted 8d ago
Customer Success Manager
FBG
Melbourne VIC 3000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage relationships with national clients to ensure retention and growth.
- Lead account planning and contract renewals to enhance client experience.
- Collaborate with internal teams to deliver high-quality services.
Posted 57d ago
Community Manager - Sunbury VIC Over 50's Community
Ingenia Communities
Sunbury VIC 3429•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day community operations and enhance resident engagement.
- Deliver exceptional customer-focused service and operational excellence.
- Foster a strong sense of community through lifestyle and wellbeing programs.
Posted 15d ago
Dispute Resolution Officer
Sustain Recruit
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of complex member complaints and disputes.
- Investigate superannuation and insurance-related complaints.
- Prepare clear written responses and manage escalated matters.
Posted 7d ago
Senior Manager - Customer Segmentation and Experience
ANZ
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead customer segmentation and strategy for Business & Private Bank.
- Champion a customer-first culture and improve customer experience outcomes.
- Develop high-performing teams and provide strategic advice to senior stakeholders.
+60d ago
Store Manager - CRAIGIEBURN
Domino's
Craigieburn VIC 3064•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team in a fast-paced pizza store environment.
- Deliver exceptional customer service and enhance the customer experience.
- Manage financials, stock, and staff rostering effectively.
Posted 15d ago
Member Service Advisor
Sustain Recruit
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a well-established Industry Superannuation Fund
- Assist members with enquiries and provide outstanding service
- Work in a supportive, high-performing team environment
Posted today
Customer service specialistNew Braeside
Weploy
Braeside VIC 3195•Full time
~$74k(Estimated)
KEY POINTS WE FOUND
- Provide customer service support via phone and email.
- Assist with waste collection bookings and service requests.
- Manage enquiries related to invoices and service discrepancies.
Expiring today
#Store Manager $38+PH
Domino's
Plumpton VIC 3335•Full time
~$75k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage rostering and financial operations for the store.
- Provide training and development to team members.
Posted 30d ago
Senior Client Services Officer
Findex
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Onboard new client accounts and manage client information.
- Handle investment transactions and liaise with financial institutions.
- Collaborate with Advisers and the Client Services team.
Posted 1d ago
Premium Guest Executive Interstate
The Star Entertainment Group
Melbourne VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Implement marketing initiatives to retain and grow The Star’s Interstate VIP segment.
- Manage a dedicated Hosting List of Interstate Gold, Platinum & Diamond members.
- Develop and maintain strong interpersonal relationships across properties.
Posted 1d ago
Full-time Assistant Store Manager - Epping Full-time
Starbucks
Epping VIC 3076•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join Starbucks as an Assistant Store Manager and lead store operations.
- Develop a high-performing team and create a welcoming environment for customers.
- Receive ongoing training and clear opportunities for career progression.
Posted 1d ago
Collections Specialist
OPS Garrison Lending Operations Pty Ltd
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage an assigned portfolio of overdue accounts.
- Engage with customers to negotiate payment arrangements and monitor follow-up activity.
- Balance empathy with accountability in a fast-paced collections environment.
Posted 1d ago
Venue Officer (Casual)
Hume City Council
Broadmeadows VIC 3047•Casual/Holiday
~$89k pro rata(Estimated)
KEY POINTS WE FOUND
- Casual role with no guaranteed hours
- Setup and dismantle rooms for events and functions
- Provide high-quality customer service to venue users and community
Posted 9d ago
Team Member
Canon
Melbourne VIC 3004•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Efficient management of physical and electronic records
- Handle and resolve phone and email enquiries
- Support mailroom and reception duties
Posted 32d ago
CUSTOMER SERVICE & DISPATCH ADMINISTRATOR
Motion APAC
Dandenong South VIC 3175•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support coordination of customer orders and dispatch activities.
- Provide phone and email support to customers and internal teams.
- Maintain accurate documentation and records.
Posted 31d ago
Security Control Room Operator
SECUREcorp
Broadmeadows VIC 3047•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Operate and monitor the site's control room and security systems.
- Respond appropriately to security, safety and emergency events.
- Maintain accurate control room logs, incident reports and security records.