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Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC

76 jobs
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Posted 46d ago

Vermont Centre Manager

Kennards Self Storage
Vermont VIC 3133•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Manage day-to-day operations of the storage facility
  • Deliver outstanding customer service and sales
  • Maintain high standards of cleanliness and safety
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+60d ago

Customer Experience Manager - Dan Murphy's Ascot Vale

Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Motivate and lead your team to deliver a world class customer experience.
  • Encourage team to invest in education and dream big about their career.
  • Create an environment that enables team to come as they are, fostering diversity.
+60d ago

Security Officers- Truganina and Footscray

Wilson Security
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Control room operations requiring a valid VIC security license.
  • Perform access control and static duties with CCTV patrols.
  • Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.
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Posted 9d ago

Monitoring Centre Operator | Full Time

SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic team as a Monitoring Centre Operator.
  • Provide 24/7 security surveillance and emergency response.
  • Utilise excellent communication skills and customer service experience.
Posted 2d ago

Porter

ACCOR
Melbourne VIC 3004•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide exceptional customer service to guests.
  • Assist with luggage and general enquiries.
  • Drive and valet park vehicles in a busy CBD location.
Posted 3d ago

MR Driver - Doveton (Fire)

Reece Group
Doveton VIC 3177•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Provide customer service and information about products.
  • Undertake pick packing and stock control activities.
  • Make occasional deliveries to customers using a company vehicle.
Posted 4d ago

Customer Service Manager - Nunawading

The Good Guys
Nunawading VIC 3131•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead the delivery of exceptional customer experiences in-store.
  • Coach and develop Warehouse and Customer Service teams.
  • Ensure compliance with legislative requirements and monitor store activities.
Posted 23d ago

Manager - Workforce Management & DAA Oversight

BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead a team focused on supporting customers in financial difficulty.
  • Oversee workforce planning and operational performance to meet key metrics.
  • Utilise data and insights to optimise resources and service delivery.
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Posted 12d ago

Campus Security Officers- BENDIGO- CASUAL AND PART-TIME

Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Campus Security Officer role at a well-known University in Bendigo
  • Casual and part-time positions available with potential for full-time in the future
  • Must hold a VIC security license and have first aid and CPR certification
Posted 44d ago

Regional Manager, Customer Care - APAC

ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead the transformation of customer experience across the APAC region.
  • Manage a team of approximately 80-100 customer care professionals across multiple countries.
  • Develop and implement the regional Customer Care strategy and operating model.
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Posted 4d ago

Security Officer | EOI

SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Seeking expressions of interest for Security Officers in various roles.
  • Opportunities available in Retail Security, Corporate Security, and other operations.
  • Full-time, part-time, and casual employment options offered.
Posted 12d ago

Grooming Salon Manager | Hawthorn East

PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead and support a team of groomers in a busy salon environment.
  • Manage salon operations, bookings, and customer relationships.
  • Drive customer growth and maintain high service standards.
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Posted 11d ago

Customer Solutions Manager

GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and deliver the customer solutions strategy for the asset.
  • Serve as the primary point of contact for all tenant and venue services.
  • Manage and elevate the concierge service to ensure a best-in-class experience.
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Posted 13d ago

Control Room Operator

SECUREcorp
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Monitor control room systems and respond to alarms and incidents.
  • Maintain awareness of site operations and identify abnormal conditions.
  • Communicate effectively with field personnel and stakeholders.
+60d ago

Project Manager - Client Onboarding

AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Manage the end-to-end client onboarding lifecycle.
  • Develop detailed project plans and communication strategies for new clients.
  • Foster strong relationships with clients and internal stakeholders.
Posted 29d ago

Assistant to the Service Manager

Trades Workforce Solutions
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Assist the Service Manager in managing customer service and administrative tasks.
  • Schedule and confirm service appointments while ensuring efficient workflow.
  • Maintain strong customer relationships and liaise with internal and external teams.
Posted 21d ago

Product Experience Analyst - MYOB Practice Management (MPM)

MYOB
Melbourne VIC 3004•Full time
~$90k(Estimated)
KEY POINTS WE FOUND
  • Provide real-time guidance and support to Customer Experience team members.
  • Resolve complex MPM cases through independent diagnosis across data and product behaviour.
  • Collaborate with internal partners including Product Managers and Development Teams.
+60d ago

Senior Customer Support Manager

REA Group
Richmond VIC 3121•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead and inspire high-performing teams to deliver exceptional customer service.
  • Act as deputy to the Head of Support, managing day-to-day operations.
  • Drive continuous performance and process improvement using data and feedback.
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Posted 49d ago

Team Support Manager - Melbourne

Kennards Self Storage
Burwood VIC 3125•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Responsible for day-to-day operations of various storage centres
  • Provide excellent customer service and sales support
  • Maintain high standards of facility cleanliness and organisation
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+60d ago

Wealth Management - Client Service Associate - 12-month contract

Anton Murray Consulting
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Support client offboarding and asset transfers in wealth management.
  • Ensure compliance with SLAs and maintain data integrity.
  • Provide exceptional client service and contribute to administration projects.
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