Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC
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Posted 46d ago
Vermont Centre Manager
Kennards Self Storage
Vermont VIC 3133•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the storage facility
- Deliver outstanding customer service and sales
- Maintain high standards of cleanliness and safety


+60d ago
Customer Experience Manager - Dan Murphy's Ascot Vale
Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
+60d ago
Security Officers- Truganina and Footscray
Wilson Security
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Control room operations requiring a valid VIC security license.
- Perform access control and static duties with CCTV patrols.
- Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.

Posted 9d ago
Monitoring Centre Operator | Full Time
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team as a Monitoring Centre Operator.
- Provide 24/7 security surveillance and emergency response.
- Utilise excellent communication skills and customer service experience.
Posted 2d ago
Porter
ACCOR
Melbourne VIC 3004•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to guests.
- Assist with luggage and general enquiries.
- Drive and valet park vehicles in a busy CBD location.
Posted 3d ago
MR Driver - Doveton (Fire)
Reece Group
Doveton VIC 3177•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide customer service and information about products.
- Undertake pick packing and stock control activities.
- Make occasional deliveries to customers using a company vehicle.
Posted 4d ago
Customer Service Manager - Nunawading
The Good Guys
Nunawading VIC 3131•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the delivery of exceptional customer experiences in-store.
- Coach and develop Warehouse and Customer Service teams.
- Ensure compliance with legislative requirements and monitor store activities.
Posted 23d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.

Posted 12d ago
Campus Security Officers- BENDIGO- CASUAL AND PART-TIME
Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Campus Security Officer role at a well-known University in Bendigo
- Casual and part-time positions available with potential for full-time in the future
- Must hold a VIC security license and have first aid and CPR certification
Posted 44d ago
Regional Manager, Customer Care - APAC
ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the transformation of customer experience across the APAC region.
- Manage a team of approximately 80-100 customer care professionals across multiple countries.
- Develop and implement the regional Customer Care strategy and operating model.

Posted 4d ago
Security Officer | EOI
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Seeking expressions of interest for Security Officers in various roles.
- Opportunities available in Retail Security, Corporate Security, and other operations.
- Full-time, part-time, and casual employment options offered.
Posted 12d ago
Grooming Salon Manager | Hawthorn East
PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead and support a team of groomers in a busy salon environment.
- Manage salon operations, bookings, and customer relationships.
- Drive customer growth and maintain high service standards.

Posted 11d ago
Customer Solutions Manager
GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and deliver the customer solutions strategy for the asset.
- Serve as the primary point of contact for all tenant and venue services.
- Manage and elevate the concierge service to ensure a best-in-class experience.

Posted 13d ago
Control Room Operator
SECUREcorp
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor control room systems and respond to alarms and incidents.
- Maintain awareness of site operations and identify abnormal conditions.
- Communicate effectively with field personnel and stakeholders.
+60d ago
Project Manager - Client Onboarding
AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the end-to-end client onboarding lifecycle.
- Develop detailed project plans and communication strategies for new clients.
- Foster strong relationships with clients and internal stakeholders.
Posted 29d ago
Assistant to the Service Manager
Trades Workforce Solutions
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist the Service Manager in managing customer service and administrative tasks.
- Schedule and confirm service appointments while ensuring efficient workflow.
- Maintain strong customer relationships and liaise with internal and external teams.
Posted 21d ago
Product Experience Analyst - MYOB Practice Management (MPM)
MYOB
Melbourne VIC 3004•Full time
~$90k(Estimated)
KEY POINTS WE FOUND
- Provide real-time guidance and support to Customer Experience team members.
- Resolve complex MPM cases through independent diagnosis across data and product behaviour.
- Collaborate with internal partners including Product Managers and Development Teams.
+60d ago
Senior Customer Support Manager
REA Group
Richmond VIC 3121•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire high-performing teams to deliver exceptional customer service.
- Act as deputy to the Head of Support, managing day-to-day operations.
- Drive continuous performance and process improvement using data and feedback.


Posted 49d ago
Team Support Manager - Melbourne
Kennards Self Storage
Burwood VIC 3125•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Responsible for day-to-day operations of various storage centres
- Provide excellent customer service and sales support
- Maintain high standards of facility cleanliness and organisation

+60d ago
Wealth Management - Client Service Associate - 12-month contract
Anton Murray Consulting
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support client offboarding and asset transfers in wealth management.
- Ensure compliance with SLAs and maintain data integrity.
- Provide exceptional client service and contribute to administration projects.