Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC
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Posted 29d ago
Assistant to the Service Manager
Trades Workforce Solutions
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist the Service Manager in managing customer service and administrative tasks.
- Schedule and confirm service appointments while ensuring efficient workflow.
- Maintain strong customer relationships and liaise with internal and external teams.
Posted 21d ago
Product Experience Analyst - MYOB Practice Management (MPM)
MYOB
Melbourne VIC 3004•Full time
~$90k(Estimated)
KEY POINTS WE FOUND
- Provide real-time guidance and support to Customer Experience team members.
- Resolve complex MPM cases through independent diagnosis across data and product behaviour.
- Collaborate with internal partners including Product Managers and Development Teams.
+60d ago
Customer Success Manager Full-time
TOMRA
Tullamarine VIC 3043•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Responsible for ensuring customer satisfaction and retention in the APAC region.
- Build and maintain strong relationships with customers to drive service sales and account growth.
- Collaborate with internal teams to optimize product and service delivery.
Posted 31d ago
Store Manager
Domino's
Bentleigh VIC 3204•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 13d ago
Control Room Operator
SECUREcorp
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor control room systems and respond to alarms and incidents.
- Maintain awareness of site operations and identify abnormal conditions.
- Communicate effectively with field personnel and stakeholders.
Posted 6d ago
Manager, Retirement Servicing
UniSuper
Melbourne VIC 3004•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a frontline Retirement Servicing team.
- Drive improvements to processes, workflows and ways of working.
- Contribute to a culture of continuous improvement and member focus.
Posted 14d ago
Customer Experience Manager - Dan Murphy's Corio
Dan Murphy's
Corio VIC 3214•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
Posted 15d ago
Store Manager
Domino's
Brunswick VIC 3056•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage financial operations and stock control for the store.
- Provide training and development to team members.
Posted 38d ago
Service Manager
inchcape
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and support the Subaru Service Team to deliver high-quality service.
- Oversee daily operations and ensure compliance with policies and standards.
- Build strong customer relationships and drive continual improvement.
Posted 15d ago
AUTOMOTIVE SERVICE ADVISOR | LUXURY FACILITIES
Leopard Recruitment
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle front of house requirements for Retail, Internal and Warranty work.
- Schedule service appointments and manage fleet and retail customers for Commercial Vehicles and Passenger Cars.
- Create, cost and close Repair Orders while managing clientele to high service standards.
Posted 15d ago
Service Manager
Swimart
Doncaster VIC 3108•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Oversee day-to-day operations of the service department.
- Manage staff and ensure excellent service for retail customers and pool service clients.
- Drive sales and maintain high operational standards.
Posted 37d ago
Complaints Officer - MRT Support
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as a key operational link between Australian Super and MUFG administration teams.
- Triage and allocate incoming complaint-related administrative requests and monitor progress.
- Support effective escalation and continuous improvement across the complaints support process.
Posted 37d ago
Security Operations Centre Operator
Nextdc Ltd
West Footscray VIC 3012•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor high-volume CCTV systems and detect abnormal or suspicious activity
- Manage and respond to security alarms, incidents, and access control events
- Coordinate incident response and maintain compliance with security policies
Posted 37d ago
Customer Experience Manager - Dan Murphy's Mornington East
Dan Murphy's
Mornington VIC 3931•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead and motivate a team to deliver exceptional customer experiences.
- Foster a culture of diversity and community understanding.
- Encourage team development and career growth through coaching.
Posted 16d ago
Security Officers- Truganina and Footscray
Wilson Group
Melbourne VIC•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Casual roles with potential to transition to full-time positions.
- Duties include access control, CCTV patrols, and screening.
- 24/7 availability is essential for this role.
+60d ago
EOI: Guest Relations Executive - Melbourne
CBRE
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of Reception Guest Relations Teams.
- Provide supervisory guidance and support for Reception teams.
- Coordinate catering and audio-visual requirements for clients.